Privacy Policy

Effective date: 29th April, 2024

 

Introduction

This privacy policy explains how The IT Strategy Coach Ltd, incorporated in England and Wales with registered company number 15692852, registered office 62 The Street, Ashtead, Surrey, United Kingdom, KT21 1AT (the "Company", "we", "us", or "our") collects, uses, and protects the personal data of its website users (the "Users", "you", or "your"). The Company is committed to respecting your privacy and complying with applicable data protection laws and regulations. 

This privacy policy applies to the personal data that we collect through our website, www.itstrategy.coach (the "Website"), where Users may sign up for our newsletter, join our community, purchase online training courses or contact us. This privacy policy does not apply to any other websites, products, or services that we may link to or offer, which have their own privacy policies. 

By using our Website, you agree to the terms of this privacy policy and consent to our collection, use, and disclosure of your personal data as described herein. If you do not agree with this privacy policy, please do not use our Website or provide us with any personal data. 

 

What personal data do we collect and why

Personal data is any information that relates to an identified or identifiable natural person. We collect and process the following types of personal data from our Users: 

  • Contact information: We collect your name, email address, phone number, and any other information that you provide when you sign up for our newsletter, join our community, purchase online training courses or contact us. We use this information to communicate with you, provide you with our products and services, respond to your inquiries, and send you marketing and promotional materials. 
  • Payment information: We collect your payment card details, billing address, and any other information that you provide when you purchase online training courses from us. We use this information to process your payments, fulfill your orders, and prevent fraud. 
  • Account information: We collect your username, password, and any other information that you provide when you create an account on our Website. We use this information to manage your account, provide you with access to our products and services, and personalize your experience. 
  • Usage information: We collect information about how you use our Website, such as the pages you visit, the links you click, the time and duration of your sessions, the device and browser you use, the IP address and location of your device, and any other information that we obtain from cookies and similar technologies. We use this information to analyze and improve our Website, products, and services, provide you with relevant content and advertisements, and measure the effectiveness of our marketing campaigns. 

 

How share your personal data 

We do not sell, rent, or trade your personal data with any third parties for their own purposes. We only share your personal data with third parties in the following circumstances: 

  • Service providers: We may share your personal data with third parties that provide services to us, such as hosting, payment processing, analytics, email marketing, customer support, and security. These service providers are contractually obligated to protect your personal data and only use it for the purposes of providing services to us. 
  • Legal and regulatory authorities: We may share your personal data with law enforcement, government agencies, courts, or other parties, as required or permitted by law, to comply with legal or regulatory obligations, to respond to lawful requests, to protect our rights and interests, or to enforce our terms and conditions. 
  • Business transfers: We may share your personal data with third parties in connection with a merger, acquisition, sale, or other business transaction involving the Company or its assets. In such cases, we will notify you of any changes to this privacy policy and your choices regarding your personal data. 
  • Consent: We may share your personal data with third parties for any other purposes, with your consent or at your direction.  

 

How we protect your personal data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and staff training. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data. If you have any questions about the security of your personal data, please contact us at [email protected]. 

How long we keep your personal data

We retain your personal data for as long as necessary to fulfil the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type and nature of the personal data, the purpose of its use, and our legal or contractual obligations. When we no longer need your personal data, we will delete it or anonymize it in accordance with our data retention policy. 

Your rights

Depending on your location and the applicable laws and regulations, you may have certain rights and choices regarding your personal data, such as: 

  • Access: You may request access to your personal data that we hold and receive a copy of it. 
  • Correction: You may request that we correct any inaccurate or incomplete personal data that we hold about you. 
  • Deletion: You may request that we delete your personal data that we hold about you, unless we have a legal or legitimate reason to keep it. 
  • Restriction: You may request that we restrict the processing of your personal data that we hold about you, for example, if you contest its accuracy or object to its use. 
  • Portability: You may request that we transfer your personal data that we hold about you to another party, in a structured, commonly used, and machine-readable format, where technically feasible. 
  • Objection: You may object to the processing of your personal data that we hold about you, for example, if we use it for direct marketing or based on our legitimate interests. 
  • Withdrawal of consent: You may withdraw your consent to the processing of your personal data that we hold about you, at any time, without affecting the lawfulness of the processing before the withdrawal. 
  • Complaint: You may lodge a complaint with the relevant data protection authority, if you believe that we have violated your rights or the applicable laws and regulations regarding your personal data. 

To exercise any of your rights or choices, or to update your preferences regarding your personal data, please contact us at [email protected]. We will respond to your request within a reasonable time and in accordance with the applicable laws and regulations. We may ask you to verify your identity before fulfilling your request, to protect your privacy and security. 

 

Cookies and similar technologies

We use cookies and similar technologies, such as web beacons, pixels, and tags, to collect and store information about your usage of our Website, products, and services. Cookies are small text files that are placed on your device by a web server when you visit a website. They help us to provide you with a better user experience, to remember your preferences, to customize our content and advertisements, to analyze our Website performance, and to enhance our security. 

We use the following types of cookies on our Website: 

  • Essential cookies: These cookies are necessary for the proper functioning of our Website, products, and services. They enable you to access and use our Website, products, and services, and to secure your sessions and transactions. Without these cookies, our Website, products, and services may not work properly or securely. 
  • Functional cookies: These cookies allow us to remember your choices and preferences, such as your language, display, and account settings. They help us to provide you with a more personalized and convenient user experience. 
  • Analytical cookies: These cookies help us to measure and improve the performance and quality of our Website, products, and services. They collect information about how you use our Website, products, and services, such as the pages you visit, the time and duration of your sessions, the errors you encounter, and the feedback you provide. 
  • Advertising cookies: These cookies help us to deliver relevant and tailored advertisements to you, both on and off our Website. They collect information about your interests, preferences, and interactions with our Website, products, services, and advertisements. They also help us to measure the effectiveness and reach of our advertising campaigns. 

You can manage your cookie preferences by changing the settings of your browser or device. You can accept or reject all or some of the cookies, or delete the cookies that have already been stored on your device. However, please note that if you disable or delete cookies, you may not be able to access or use some or all of the features and functionalities of our Website, products, and services. 

Compliance with global data privacy regulations

We strive to comply with the applicable data privacy laws and regulations in the jurisdictions where we operate or where our Users are located. These laws and regulations may include, but are not limited to, the following: 

  • The General Data Protection Regulation (GDPR): This is a regulation that governs the processing of personal data in the European Union (EU) and the European Economic Area (EEA). It grants data subjects certain rights and imposes obligations on data controllers and processors. If you are a data subject in the EU or the EEA, you can find more information about your rights and our obligations under the GDPR in our GDPR Notice, which forms part of this privacy policy. 
  • The California Consumer Privacy Act (CCPA): This is a law that regulates the processing of personal data of California residents. It grants consumers certain rights and imposes obligations on businesses that collect, use, or sell their personal data. If you are a consumer in California, you can find more information about your rights and our obligations under the CCPA in our CCPA Notice, which forms part of this privacy policy. 
  • The Lei Geral de Proteção de Dados (LGPD): This is a law that regulates the processing of personal data in Brazil. It grants data subjects certain rights and imposes obligations on data controllers and processors. If you are a data subject in Brazil, you can find more information about your rights and our obligations under the LGPD in our LGPD Notice, which forms part of this privacy policy. 
  • The Data Protection Act 2018 (DPA): This is a law that implements the GDPR in the United Kingdom (UK) and supplements it with additional provisions. It regulates the processing of personal data in the UK and grants data subjects certain rights and imposes obligations on data controllers and processors. If you are a data subject in the UK, you can find more information about your rights and our obligations under the DPA in our DPA Notice, which forms part of this privacy policy. 

Changes to this Privacy Policy

We may update this privacy policy from time to time, to reflect changes in our data practices, products, services, or legal requirements. We will notify you of any material changes by posting the updated version on our Website, or by sending you an email or other notification, where appropriate. We encourage you to review this privacy policy periodically to stay informed of how we process your personal data. Your continued use of our Website, products, and services after we update this privacy policy constitutes your acceptance of the changes, unless otherwise required by law. 

Contact us

If you have any questions, concerns or complaints about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By visiting our website: www.itstrategy.coach
  • By mail:  62 The St, Ashtead KT21 1AT, United Kingdom